Free standard delivery on all UK orders over £75

Delivery Info

UK Orders - jewellery

  • We offer free standard delivery on all UK jewellery only orders (excluding Next Day Delivery and Saturday Delivery services)
  • Next Day Special Delivery for jewellery orders - £6.95   
  • Saturday Delivery for jewellery orders - £10.74                                                   
  • We usually despatch within 24 hours of receiving an order and post jewellery via Royal Mail 1st Class Recorded Delivery which usually takes 1-2 working days to arrive from time of despatch

UK Orders - all items

  • We offer free recorded delivery on any UK order over £75 
  • Orders under £50 - £3.90 standard recorded delivery (1st Class recorded£5.00)
  • Orders under £75 - £4.90 standard recorded delivery (1st Class recorded £6.00)
  • We send standard postage items which are slim enough to fit in a padded envelope via Royal Mail Large Letter 1st Class Recorded Mail
  • All other lightweight standard postage orders are sent via Royal Mail 2nd Class Small Parcel Recorded Delivery -  delivery time for this service is usually 2-3 working days from time of despatch
  • Large delivery items may be sent via Hermes or Royal Mail and take 2-4 days to arrive. Fragile items or items containing liquids may be split into two consignments to keep postage costs low and will be sent via Royal Mail/Parcelforce.  Delivery times for these services are 2-4 working days from time of despatch
  • We sometimes use recycled outer boxes - helps keep postage costs down and helps the planet - but we pack our boxes well to ensure their safe delivery
  • Product weights including packaging are specified on the product listings pages and are used to calculate Special Delivery and Saturday Delivery costs
  • We are not responsible for duties or taxes incurred when orders are processed through Channel Islands' Customs & Excise
  • Special Next Day Delivery and Saturday Special Delivery - when ordering these services please place your order no later than 10.30AM the day before the required day of delivery as we make jewellery to order and need processing time for other orders as well.  If orders are placed after this time they may have to be despatched the following day.  If we are unable to accept a Special or Saturday Delivery due to unforeseen circumstances we will email you to discuss a refund.                           
  • Special Deliveries to off-shore addresses may take longer to arrive and we cannot be held responsible for late delivery by Royal Mail in these instances - please check delivery times with the Post Office or Royal Mail before ordering these services if you live in Jersey, Guernsey, Isle of Man, Northern Ireland or the islands of Scotland
  • We do not post parcels to P.O. Box addresses

Overseas Orders

  • We currently only despatch jewellery and other lightweight items overseas (up to 250g per parcel in weight) and we despatch to EU countries and the USA only
  • All international orders will be sent via Royal Mail Tracked & Signed service which usually takes 3-5 working days to be delivered
  • All postage prices are based on weight and location and these are calculated and shown during the check-out process
  • Product weights including packaging are specified on the product listings pages in order to assist buyers with calculating their orders
  • Jewellery items are not weight rated on the product pages but are on average 41g per item including packaging
  • We do not post parcels to P.O. Box addresses
  • Buyers are responsible for paying any customs duties or taxes which may be incurred 

We currently ship to the following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden & USA